​ACCESSIBILITY STATEMENT

Effective Date: October 30, 2025
Company Name: ESL ACADEMY SA (PTY) LTD
Website: www.eslacademy.co.za
Email: eslacademyenglish@gmail.com
Country of Operation: South Africa

1. Our Commitment

At ESL Academy SA (Pty) Ltd, we are committed to ensuring that our online learning platform, website, and educational materials are accessible to all students — including those with disabilities or special learning needs.

We believe that every learner deserves equal access to quality education, and we continuously work to improve the usability and accessibility of our resources.

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2. Accessibility Standards

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — an internationally recognised standard for digital accessibility.

We aim to:

• Provide clear, readable text in both Afrikaans and English.

• Ensure keyboard and screen reader compatibility for navigation.

• Offer captioned or transcribed video lessons where possible.

• Use accessible colour contrasts and scalable fonts.

• Make all downloadable materials available in print-friendly, text-based formats (PDF or Word).

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3. Supported Devices and Platforms

Our online platform is designed to be compatible with:

• Desktop computers and laptops

• Tablets and smartphones (Android & iOS)

• Modern browsers including Chrome, Safari, Edge, and Firefox

Learners can access lessons anytime, anywhere with a stable internet connection.

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4. Accommodations for Students with Special Needs

We recognise that some learners may require additional support. ESL Academy provides:

• Optional tutor support and one-on-one assistance

• Flexible pacing and replayable lessons

• Printable materials for offline study

• The ability to request alternative formats of learning materials (where feasible)

If a student requires a specific accommodation (for example, larger text, alternative file formats, or tutor adjustments), we will do our best to meet those needs.

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5. Continuous Improvement

We are committed to ongoing review and improvement of accessibility features on our website and platform. Feedback from students, parents, and educators is invaluable in helping us identify areas for enhancement.

6. Reporting Accessibility Issues

If you experience any difficulty accessing our website or learning materials, please contact us so that we can assist you promptly.

📧 Email: eslacademyenglish@gmail.com
🌐 Website: www.eslacademy.co.za

When reporting an issue, please include:

• The page or lesson name where you encountered the issue

• The device and browser you are using

• A short description of the problem

We aim to respond to all accessibility-related inquiries within 5 working days.

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7. Ongoing Commitment

ESL Academy SA (Pty) Ltd remains dedicated to inclusivity, equal access, and continuous improvement in digital learning accessibility for all South African students.

✅ We are committed to making online learning accessible, inclusive, and empowering for every learner.